Support

Send us a ticket

In this section you can get in touch with one of our agents, who will be at your complete disposal for any information regarding purchases, product details or whatever question you may have that needs answering.

We speak 4 languages

All of our agents are fluent in English, but some also speak Finnish, Swedish or German.

Reply in 1-2 days

During busy season or during holidays, please allow for a couple more days to reply.

Dear Customer, during the Christmas Holiday season from 23.12 to 2.1 the Simucube Team will be on holiday and only working in limited capacity. Please note that the handling of support requests may be delayed during this time. Simucube wishes Merry Christmas and Happy Holidays!

Do you want to create a return? Please check out our Return Policy.

Do you have questions about product compatibility, setup or use? Please check our Online Guide.