{"id":2541,"date":"2021-08-17T18:12:55","date_gmt":"2021-08-17T16:12:55","guid":{"rendered":"https:\/\/simucube.com\/en-gb\/?page_id=2541"},"modified":"2026-03-25T12:41:05","modified_gmt":"2026-03-25T10:41:05","slug":"support","status":"publish","type":"page","link":"https:\/\/simucube.com\/en-gb\/support\/","title":{"rendered":"Support"},"content":{"rendered":"\n\t<section class=\"section section-hero\" id=\"section_1692700287\">\n\t\t<div class=\"section-bg fill\" >\n\t\t\t\t\t\t\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n<div class=\"row align-center\"  id=\"row-1066395990\">\n\n\t<div id=\"col-848245028\" class=\"col medium-10 small-12 large-8\"  data-animate=\"bounceInUp\">\n\t\t\t\t<div class=\"col-inner text-center\"  >\n\t\t\t\n\t\t\t\n\t<div id=\"text-3866624015\" class=\"text tagline orange\">\n\t\t\n<p>Support<\/p>\n\t\t\t<\/div>\n\t\n\t<div id=\"text-1855367512\" class=\"text collapse\">\n\t\t\n<h1>Customer Service<\/h1>\n\t\t\n<style>\n#text-1855367512 {\n  font-size: 1.55rem;\n  color: rgb(255,255,255);\n}\n#text-1855367512 > * {\n  color: rgb(255,255,255);\n}\n@media (min-width:550px) {\n  #text-1855367512 {\n    font-size: 2rem;\n  }\n}\n<\/style>\n\t<\/div>\n\t\n<div class=\"row row-full-width align-center\"  id=\"row-1923677012\">\n\n\t<div id=\"col-709754104\" class=\"col medium-10 small-12 large-9\"  data-animate=\"bounceInUp\">\n\t\t\t\t<div class=\"col-inner text-center\"  >\n\t\t\t\n\t\t\t\n\t<div id=\"text-3998244640\" class=\"text\">\n\t\t\n<p>If you have further questions or need help, then please don&#8217;t hesitate to contact our support department.<\/p>\n\t\t\n<style>\n#text-3998244640 {\n  color: rgb(255,255,255);\n}\n#text-3998244640 > * {\n  color: rgb(255,255,255);\n}\n<\/style>\n\t<\/div>\n\t\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n<\/div>\n\t\t<\/div>\n\t\t\t\t\n<style>\n#col-848245028 > .col-inner {\n  margin: 0px 0px -30px 0px;\n}\n@media (min-width:550px) {\n  #col-848245028 > .col-inner {\n    margin: 0px 0px 0px 0px;\n  }\n}\n<\/style>\n\t<\/div>\n\n\t\n<\/div>\n\t\t<\/div>\n\n\t\t\n<style>\n#section_1692700287 {\n  padding-top: 30px;\n  padding-bottom: 30px;\n  margin-bottom: -40px;\n  min-height: 500px;\n  background-color: rgb(0,0,0);\n}\n@media (min-width:550px) {\n  #section_1692700287 {\n    padding-top: 30px;\n    padding-bottom: 30px;\n    min-height: 550px;\n  }\n}\n@media (min-width:850px) {\n  #section_1692700287 {\n    min-height: 600px;\n  }\n}\n<\/style>\n\t<\/section>\n\t\n\n\t<section class=\"section dark\" id=\"section_595597989\">\n\t\t<div class=\"section-bg fill\" >\n\t\t\t\t\t\t\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n\t<div id=\"gap-336395411\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-336395411 {\n  padding-top: 30px;\n}\n<\/style>\n\t<\/div>\n\t\n<div class=\"row row-full-width align-equal align-center\"  id=\"row-912879674\">\n\n\t<div id=\"col-1733830588\" class=\"col medium-6 small-12 large-4\"  data-animate=\"fadeInUp\">\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n\t<a class=\"plain\" href=\"https:\/\/simucube.com\/en-gb\/docs\" >\t<div class=\"icon-box featured-box icon-box-center text-center\"  >\n\t\t\t\t\t<div class=\"icon-box-img\" style=\"width: 50px\">\n\t\t\t\t<div class=\"icon\">\n\t\t\t\t\t<div class=\"icon-inner\" >\n\t\t\t\t\t\t<img decoding=\"async\" width=\"233\" height=\"233\" src=\"https:\/\/simucube.com\/app\/uploads\/sites\/6\/2023\/10\/devices-icon.png\" class=\"attachment-medium size-medium\" alt=\"\" srcset=\"https:\/\/simucube.com\/app\/uploads\/sites\/6\/2023\/10\/devices-icon.png 233w, https:\/\/simucube.com\/app\/uploads\/sites\/6\/2023\/10\/devices-icon-150x150.png 150w, https:\/\/simucube.com\/app\/uploads\/sites\/6\/2023\/10\/devices-icon-100x100.png 100w\" sizes=\"(max-width: 233px) 100vw, 233px\" \/>\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t<div class=\"icon-box-text last-reset\">\n\t\t\t\t\t\t\t\t\t\n<div class=\"row\"  id=\"row-728494764\">\n\n\t<div id=\"col-1699567258\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\t<div id=\"text-1466607763\" class=\"text collapse\">\n\t\t\n<h4>Simucube Online Guide<\/h4>\n\t\t\n<style>\n#text-1466607763 {\n  font-size: 1.5rem;\n}\n<\/style>\n\t<\/div>\n\t\n\t<div id=\"gap-1482579198\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-1482579198 {\n  padding-top: 10px;\n}\n<\/style>\n\t<\/div>\n\t\n\t\t<\/div>\n\t\t\t\t\n<style>\n#col-1699567258 > .col-inner {\n  margin: 0px 0px -40px 0px;\n}\n<\/style>\n\t<\/div>\n\n\t\n<\/div>\n\t<div id=\"gap-249233811\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-249233811 {\n  padding-top: 5px;\n}\n<\/style>\n\t<\/div>\n\t\n<a href=\"https:\/\/docs.simucube.com\/\" class=\"button primary is-link is-small\"  >\n\t\t<span>Learn more<\/span>\n\t<i class=\"icon-angle-left\" aria-hidden=\"true\" ><\/i><\/a>\n\n\t\t<\/div>\n\t<\/div>\n\t<\/a>\n\t\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-1875534001\" class=\"col medium-6 small-12 large-4\"  data-animate=\"fadeInUp\">\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n\t<a class=\"plain\" href=\"\/support\/contact\/\" >\t<div class=\"icon-box featured-box icon-box-center text-center\"  >\n\t\t\t\t\t<div class=\"icon-box-img\" style=\"width: 50px\">\n\t\t\t\t<div class=\"icon\">\n\t\t\t\t\t<div class=\"icon-inner\" >\n\t\t\t\t\t\t<img decoding=\"async\" width=\"300\" height=\"300\" src=\"https:\/\/simucube.com\/app\/uploads\/sites\/6\/2023\/09\/Frame-19-300x300.png\" class=\"attachment-medium size-medium\" alt=\"\" srcset=\"https:\/\/simucube.com\/app\/uploads\/sites\/6\/2023\/09\/Frame-19-300x300.png 300w, https:\/\/simucube.com\/app\/uploads\/sites\/6\/2023\/09\/Frame-19-150x150.png 150w, https:\/\/simucube.com\/app\/uploads\/sites\/6\/2023\/09\/Frame-19.png 466w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/>\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t<div class=\"icon-box-text last-reset\">\n\t\t\t\t\t\t\t\t\t\n<div class=\"row\"  id=\"row-678501704\">\n\n\t<div id=\"col-714529515\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\t<div id=\"text-1759323197\" class=\"text collapse\">\n\t\t\n<h4>Send us a message<\/h4>\n\t\t\n<style>\n#text-1759323197 {\n  font-size: 1.5rem;\n}\n<\/style>\n\t<\/div>\n\t\n\t<div id=\"gap-84867949\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-84867949 {\n  padding-top: 10px;\n}\n<\/style>\n\t<\/div>\n\t\n\t\t<\/div>\n\t\t\t\t\n<style>\n#col-714529515 > .col-inner {\n  margin: 0px 0px -40px 0px;\n}\n<\/style>\n\t<\/div>\n\n\t\n<\/div>\n\t<div id=\"gap-1556105034\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-1556105034 {\n  padding-top: 5px;\n}\n<\/style>\n\t<\/div>\n\t\n<a href=\"\/support\/contact\/\" class=\"button primary is-link is-small\"  >\n\t\t<span>Learn more<\/span>\n\t<i class=\"icon-angle-left\" aria-hidden=\"true\" ><\/i><\/a>\n\n\t\t<\/div>\n\t<\/div>\n\t<\/a>\n\t\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-1796191846\" class=\"col medium-6 small-12 large-4\"  data-animate=\"fadeInUp\">\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n\t<a class=\"plain\" href=\"\/shipping\" >\t<div class=\"icon-box featured-box icon-box-center text-center\"  >\n\t\t\t\t\t<div class=\"icon-box-img\" style=\"width: 50px\">\n\t\t\t\t<div class=\"icon\">\n\t\t\t\t\t<div class=\"icon-inner\" >\n\t\t\t\t\t\t<img decoding=\"async\" width=\"1\" height=\"1\" src=\"https:\/\/simucube.com\/app\/uploads\/sites\/6\/2023\/09\/Frame-9-10.svg\" class=\"attachment-medium size-medium\" alt=\"\" \/>\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t<div class=\"icon-box-text last-reset\">\n\t\t\t\t\t\t\t\t\t\n<div class=\"row\"  id=\"row-1424778030\">\n\n\t<div id=\"col-1043461238\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\t<div id=\"text-3111251934\" class=\"text collapse\">\n\t\t\n<h4>Shipping<\/h4>\n\t\t\n<style>\n#text-3111251934 {\n  font-size: 1.5rem;\n}\n<\/style>\n\t<\/div>\n\t\n\t<div id=\"gap-71572258\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-71572258 {\n  padding-top: 10px;\n}\n<\/style>\n\t<\/div>\n\t\n\t\t<\/div>\n\t\t\t\t\n<style>\n#col-1043461238 > .col-inner {\n  margin: 0px 0px -40px 0px;\n}\n<\/style>\n\t<\/div>\n\n\t\n<\/div>\n\t<div id=\"gap-117576883\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-117576883 {\n  padding-top: 5px;\n}\n<\/style>\n\t<\/div>\n\t\n<a href=\"\/shipping\" class=\"button primary is-link is-small\"  >\n\t\t<span>Learn more<\/span>\n\t<i class=\"icon-angle-left\" aria-hidden=\"true\" ><\/i><\/a>\n\n\t\t<\/div>\n\t<\/div>\n\t<\/a>\n\t\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-1880764058\" class=\"col medium-6 small-12 large-4\"  data-animate=\"fadeInUp\">\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n\t<a class=\"plain\" href=\"\/return-policy\" >\t<div class=\"icon-box featured-box icon-box-center text-center\"  >\n\t\t\t\t\t<div class=\"icon-box-img\" style=\"width: 50px\">\n\t\t\t\t<div class=\"icon\">\n\t\t\t\t\t<div class=\"icon-inner\" >\n\t\t\t\t\t\t<img decoding=\"async\" width=\"1\" height=\"1\" src=\"https:\/\/simucube.com\/app\/uploads\/sites\/6\/2023\/09\/Frame-8-15.svg\" class=\"attachment-medium size-medium\" alt=\"\" \/>\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t<div class=\"icon-box-text last-reset\">\n\t\t\t\t\t\t\t\t\t\n<div class=\"row\"  id=\"row-506971661\">\n\n\t<div id=\"col-617069175\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\t<div id=\"text-1399558820\" class=\"text collapse\">\n\t\t\n<h4>Return Policy<\/h4>\n\t\t\n<style>\n#text-1399558820 {\n  font-size: 1.5rem;\n}\n<\/style>\n\t<\/div>\n\t\n\t<div id=\"gap-986055849\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-986055849 {\n  padding-top: 15px;\n}\n<\/style>\n\t<\/div>\n\t\n\t\t<\/div>\n\t\t\t\t\n<style>\n#col-617069175 > .col-inner {\n  margin: 0px 0px -40px 0px;\n}\n<\/style>\n\t<\/div>\n\n\t\n<\/div>\n\t<div id=\"gap-1290276142\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-1290276142 {\n  padding-top: 5px;\n}\n<\/style>\n\t<\/div>\n\t\n<a href=\"\/return-policy\" class=\"button primary is-link is-small\"  >\n\t\t<span>Learn more<\/span>\n\t<i class=\"icon-angle-left\" aria-hidden=\"true\" ><\/i><\/a>\n\n\t\t<\/div>\n\t<\/div>\n\t<\/a>\n\t\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-1579255396\" class=\"col medium-6 small-12 large-4\"  data-animate=\"fadeInUp\">\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n\t<a class=\"plain\" href=\"\/support\/simucube-downloads\" >\t<div class=\"icon-box featured-box icon-box-center text-center\"  >\n\t\t\t\t\t<div class=\"icon-box-img\" style=\"width: 50px\">\n\t\t\t\t<div class=\"icon\">\n\t\t\t\t\t<div class=\"icon-inner\" >\n\t\t\t\t\t\t<img decoding=\"async\" width=\"1\" height=\"1\" src=\"https:\/\/simucube.com\/app\/uploads\/sites\/6\/2023\/09\/Frame-72-1.svg\" class=\"attachment-medium size-medium\" alt=\"\" \/>\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t<div class=\"icon-box-text last-reset\">\n\t\t\t\t\t\t\t\t\t\n<div class=\"row\"  id=\"row-1209567291\">\n\n\t<div id=\"col-828274972\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\t<div id=\"text-3731743222\" class=\"text collapse\">\n\t\t\n<h4>Downloads<\/h4>\n\t\t\n<style>\n#text-3731743222 {\n  font-size: 1.5rem;\n}\n<\/style>\n\t<\/div>\n\t\n\t<div id=\"gap-464380882\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-464380882 {\n  padding-top: 15px;\n}\n<\/style>\n\t<\/div>\n\t\n\t\t<\/div>\n\t\t\t\t\n<style>\n#col-828274972 > .col-inner {\n  margin: 0px 0px -40px 0px;\n}\n<\/style>\n\t<\/div>\n\n\t\n<\/div>\n\t<div id=\"gap-582780111\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-582780111 {\n  padding-top: 5px;\n}\n<\/style>\n\t<\/div>\n\t\n<a href=\"\/support\/simucube-downloads\" class=\"button primary is-link is-small\"  >\n\t\t<span>Learn more<\/span>\n\t<i class=\"icon-angle-left\" aria-hidden=\"true\" ><\/i><\/a>\n\n\t\t<\/div>\n\t<\/div>\n\t<\/a>\n\t\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-1295078626\" class=\"col medium-6 small-12 large-4\"  data-animate=\"fadeInUp\">\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n\t<a class=\"plain\" href=\"\/faq\" >\t<div class=\"icon-box featured-box icon-box-center text-center\"  >\n\t\t\t\t\t<div class=\"icon-box-img\" style=\"width: 50px\">\n\t\t\t\t<div class=\"icon\">\n\t\t\t\t\t<div class=\"icon-inner\" >\n\t\t\t\t\t\t<img decoding=\"async\" width=\"1\" height=\"1\" src=\"https:\/\/simucube.com\/app\/uploads\/sites\/6\/2023\/09\/Frame-73-1.svg\" class=\"attachment-medium size-medium\" alt=\"\" \/>\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t<div class=\"icon-box-text last-reset\">\n\t\t\t\t\t\t\t\t\t\n<div class=\"row\"  id=\"row-111905279\">\n\n\t<div id=\"col-1484264650\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\t<div id=\"text-3479058647\" class=\"text collapse\">\n\t\t\n<h4>FAQ<\/h4>\n\t\t\n<style>\n#text-3479058647 {\n  font-size: 1.5rem;\n}\n<\/style>\n\t<\/div>\n\t\n\t<div id=\"gap-48639236\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-48639236 {\n  padding-top: 15px;\n}\n<\/style>\n\t<\/div>\n\t\n\t\t<\/div>\n\t\t\t\t\n<style>\n#col-1484264650 > .col-inner {\n  margin: 0px 0px -40px 0px;\n}\n<\/style>\n\t<\/div>\n\n\t\n<\/div>\n\t<div id=\"gap-1325741386\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-1325741386 {\n  padding-top: 5px;\n}\n<\/style>\n\t<\/div>\n\t\n<a href=\"\/faq\" class=\"button primary is-link is-small\"  >\n\t\t<span>Learn more<\/span>\n\t<i class=\"icon-angle-left\" aria-hidden=\"true\" ><\/i><\/a>\n\n\t\t<\/div>\n\t<\/div>\n\t<\/a>\n\t\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-332388446\" class=\"col medium-6 small-12 large-4\"  data-animate=\"fadeInUp\">\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n\t<a class=\"plain\" href=\"\/my-account\" >\t<div class=\"icon-box featured-box icon-box-center text-center\"  >\n\t\t\t\t\t<div class=\"icon-box-img\" style=\"width: 50px\">\n\t\t\t\t<div class=\"icon\">\n\t\t\t\t\t<div class=\"icon-inner\" >\n\t\t\t\t\t\t<img decoding=\"async\" width=\"1\" height=\"1\" src=\"https:\/\/simucube.com\/app\/uploads\/sites\/6\/2023\/09\/Frame-10-16.svg\" class=\"attachment-medium size-medium\" alt=\"\" \/>\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t<div class=\"icon-box-text last-reset\">\n\t\t\t\t\t\t\t\t\t\n<div class=\"row\"  id=\"row-1176913261\">\n\n\t<div id=\"col-83268218\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\t<div id=\"text-1778454818\" class=\"text collapse\">\n\t\t\n<h4>My Account<\/h4>\n\t\t\n<style>\n#text-1778454818 {\n  font-size: 1.5rem;\n}\n<\/style>\n\t<\/div>\n\t\n\t<div id=\"gap-1142202779\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-1142202779 {\n  padding-top: 15px;\n}\n<\/style>\n\t<\/div>\n\t\n\t\t<\/div>\n\t\t\t\t\n<style>\n#col-83268218 > .col-inner {\n  margin: 0px 0px -40px 0px;\n}\n<\/style>\n\t<\/div>\n\n\t\n<\/div>\n\t<div id=\"gap-571937537\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-571937537 {\n  padding-top: 5px;\n}\n<\/style>\n\t<\/div>\n\t\n<a href=\"\/my-account\" class=\"button primary is-link is-small\"  >\n\t\t<span>Learn more<\/span>\n\t<i class=\"icon-angle-left\" aria-hidden=\"true\" ><\/i><\/a>\n\n\t\t<\/div>\n\t<\/div>\n\t<\/a>\n\t\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-1726556873\" class=\"col medium-6 small-12 large-4\"  data-animate=\"fadeInUp\">\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n\t<a class=\"plain\" href=\"\/terms-and-conditions\/\" >\t<div class=\"icon-box featured-box icon-box-center text-center\"  >\n\t\t\t\t\t<div class=\"icon-box-img\" style=\"width: 50px\">\n\t\t\t\t<div class=\"icon\">\n\t\t\t\t\t<div class=\"icon-inner\" >\n\t\t\t\t\t\t<img decoding=\"async\" width=\"1\" height=\"1\" src=\"https:\/\/simucube.com\/app\/uploads\/sites\/6\/2023\/09\/Frame-74-1.svg\" class=\"attachment-medium size-medium\" alt=\"\" \/>\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t<div class=\"icon-box-text last-reset\">\n\t\t\t\t\t\t\t\t\t\n<div class=\"row\"  id=\"row-1016026585\">\n\n\t<div id=\"col-1050027878\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\t<div id=\"text-1670392763\" class=\"text collapse\">\n\t\t\n<h4>General Terms<\/h4>\n\t\t\n<style>\n#text-1670392763 {\n  font-size: 1.5rem;\n}\n<\/style>\n\t<\/div>\n\t\n\t<div id=\"gap-1293598171\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-1293598171 {\n  padding-top: 15px;\n}\n<\/style>\n\t<\/div>\n\t\n\t\t<\/div>\n\t\t\t\t\n<style>\n#col-1050027878 > .col-inner {\n  margin: 0px 0px -40px 0px;\n}\n<\/style>\n\t<\/div>\n\n\t\n<\/div>\n\t<div id=\"gap-101450379\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-101450379 {\n  padding-top: 5px;\n}\n<\/style>\n\t<\/div>\n\t\n<a href=\"\/terms-and-conditions\/\" class=\"button primary is-link is-small\"  >\n\t\t<span>Learn more<\/span>\n\t<i class=\"icon-angle-left\" aria-hidden=\"true\" ><\/i><\/a>\n\n\t\t<\/div>\n\t<\/div>\n\t<\/a>\n\t\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n<style>\n#row-912879674 > .col > .col-inner {\n  padding: 10% 5% 13% 5%;\n  background-color: rgb(9, 30, 37);\n  border-radius: 38px;\n}\n@media (min-width:550px) {\n  #row-912879674 > .col > .col-inner {\n    padding: 11% 11% 11% 11%;\n  }\n}\n<\/style>\n<\/div>\n\t<div id=\"gap-905314530\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-905314530 {\n  padding-top: 40px;\n}\n@media (min-width:550px) {\n  #gap-905314530 {\n    padding-top: 45px;\n  }\n}\n<\/style>\n\t<\/div>\n\t\n\t\t<\/div>\n\n\t\t\n<style>\n#section_595597989 {\n  padding-top: 40px;\n  padding-bottom: 40px;\n  margin-bottom: -45px;\n  background-color: rgb(3, 20, 26);\n}\n@media (min-width:550px) {\n  #section_595597989 {\n    padding-top: 80px;\n    padding-bottom: 80px;\n  }\n}\n<\/style>\n\t<\/section>\n\t\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":11,"featured_media":0,"parent":0,"menu_order":6,"comment_status":"closed","ping_status":"closed","template":"page-blank.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-2541","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.3 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Support - Simucube UK<\/title>\n<meta name=\"description\" content=\"If you have further questions or need help, then please don&#039;t hesitate to contact our support department - Simucube customer service.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/simucube.com\/en-gb\/support\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Support | Simucube\" \/>\n<meta property=\"og:description\" content=\"If you have further questions or need help, then please don&#039;t hesitate to contact our support department - Simucube customer service.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/simucube.com\/en-gb\/support\/\" \/>\n<meta property=\"og:site_name\" content=\"Simucube UK\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/simucube\" \/>\n<meta property=\"article:modified_time\" content=\"2026-03-25T10:41:05+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@Simucube\" \/>\n<meta name=\"twitter:label1\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"4 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/simucube.com\/en-gb\/support\/\",\"url\":\"https:\/\/simucube.com\/en-gb\/support\/\",\"name\":\"Support - Simucube UK\",\"isPartOf\":{\"@id\":\"https:\/\/simucube.com\/en-gb\/#website\"},\"datePublished\":\"2021-08-17T16:12:55+00:00\",\"dateModified\":\"2026-03-25T10:41:05+00:00\",\"description\":\"If you have further questions or need help, then please don't hesitate to contact our support department - Simucube customer service.\",\"breadcrumb\":{\"@id\":\"https:\/\/simucube.com\/en-gb\/support\/#breadcrumb\"},\"inLanguage\":\"en-GB\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/simucube.com\/en-gb\/support\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/simucube.com\/en-gb\/support\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/simucube.com\/en-gb\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Support\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/simucube.com\/en-gb\/#website\",\"url\":\"https:\/\/simucube.com\/en-gb\/\",\"name\":\"Simucube UK\",\"description\":\"The Sim Racer&#039;s Soul\",\"publisher\":{\"@id\":\"https:\/\/simucube.com\/en-gb\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/simucube.com\/en-gb\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-GB\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/simucube.com\/en-gb\/#organization\",\"name\":\"Simucube\",\"url\":\"https:\/\/simucube.com\/en-gb\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-GB\",\"@id\":\"https:\/\/simucube.com\/en-gb\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/simucube.com\/en-gb\/app\/uploads\/2021\/09\/simucube-logo-1200x1200-white-on-black.png\",\"contentUrl\":\"https:\/\/simucube.com\/en-gb\/app\/uploads\/2021\/09\/simucube-logo-1200x1200-white-on-black.png\",\"width\":1200,\"height\":1200,\"caption\":\"Simucube\"},\"image\":{\"@id\":\"https:\/\/simucube.com\/en-gb\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.facebook.com\/simucube\",\"https:\/\/x.com\/Simucube\",\"https:\/\/www.instagram.com\/simucube\",\"https:\/\/www.linkedin.com\/company\/simucube\",\"https:\/\/www.youtube.com\/c\/SIMUCUBE\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Support - Simucube UK","description":"If you have further questions or need help, then please don't hesitate to contact our support department - Simucube customer service.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/simucube.com\/en-gb\/support\/","og_locale":"en_GB","og_type":"article","og_title":"Support | Simucube","og_description":"If you have further questions or need help, then please don't hesitate to contact our support department - Simucube customer service.","og_url":"https:\/\/simucube.com\/en-gb\/support\/","og_site_name":"Simucube UK","article_publisher":"https:\/\/www.facebook.com\/simucube","article_modified_time":"2026-03-25T10:41:05+00:00","twitter_card":"summary_large_image","twitter_site":"@Simucube","twitter_misc":{"Estimated reading time":"4 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/simucube.com\/en-gb\/support\/","url":"https:\/\/simucube.com\/en-gb\/support\/","name":"Support - Simucube UK","isPartOf":{"@id":"https:\/\/simucube.com\/en-gb\/#website"},"datePublished":"2021-08-17T16:12:55+00:00","dateModified":"2026-03-25T10:41:05+00:00","description":"If you have further questions or need help, then please don't hesitate to contact our support department - Simucube customer service.","breadcrumb":{"@id":"https:\/\/simucube.com\/en-gb\/support\/#breadcrumb"},"inLanguage":"en-GB","potentialAction":[{"@type":"ReadAction","target":["https:\/\/simucube.com\/en-gb\/support\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/simucube.com\/en-gb\/support\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/simucube.com\/en-gb\/"},{"@type":"ListItem","position":2,"name":"Support"}]},{"@type":"WebSite","@id":"https:\/\/simucube.com\/en-gb\/#website","url":"https:\/\/simucube.com\/en-gb\/","name":"Simucube UK","description":"The Sim Racer&#039;s Soul","publisher":{"@id":"https:\/\/simucube.com\/en-gb\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/simucube.com\/en-gb\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-GB"},{"@type":"Organization","@id":"https:\/\/simucube.com\/en-gb\/#organization","name":"Simucube","url":"https:\/\/simucube.com\/en-gb\/","logo":{"@type":"ImageObject","inLanguage":"en-GB","@id":"https:\/\/simucube.com\/en-gb\/#\/schema\/logo\/image\/","url":"https:\/\/simucube.com\/en-gb\/app\/uploads\/2021\/09\/simucube-logo-1200x1200-white-on-black.png","contentUrl":"https:\/\/simucube.com\/en-gb\/app\/uploads\/2021\/09\/simucube-logo-1200x1200-white-on-black.png","width":1200,"height":1200,"caption":"Simucube"},"image":{"@id":"https:\/\/simucube.com\/en-gb\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/simucube","https:\/\/x.com\/Simucube","https:\/\/www.instagram.com\/simucube","https:\/\/www.linkedin.com\/company\/simucube","https:\/\/www.youtube.com\/c\/SIMUCUBE"]}]}},"_links":{"self":[{"href":"https:\/\/simucube.com\/en-gb\/wp-json\/wp\/v2\/pages\/2541","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/simucube.com\/en-gb\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/simucube.com\/en-gb\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/simucube.com\/en-gb\/wp-json\/wp\/v2\/users\/11"}],"replies":[{"embeddable":true,"href":"https:\/\/simucube.com\/en-gb\/wp-json\/wp\/v2\/comments?post=2541"}],"version-history":[{"count":2,"href":"https:\/\/simucube.com\/en-gb\/wp-json\/wp\/v2\/pages\/2541\/revisions"}],"predecessor-version":[{"id":54370,"href":"https:\/\/simucube.com\/en-gb\/wp-json\/wp\/v2\/pages\/2541\/revisions\/54370"}],"wp:attachment":[{"href":"https:\/\/simucube.com\/en-gb\/wp-json\/wp\/v2\/media?parent=2541"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}